I are shopping for from Monument Metals for about six months now and possess bought about $260K value of Silver and Gold products. Out of your 24 shipments I only had a problem with one shipment being harmed in transit and following a connect with to Giselle and Jonathan they took care of it.
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The CFO, Daniel Lee, of Monument Metals arrived at out to me soon after Discovering of my review on Believe in Pilot. I give Daniel Lee credit score for doing that. He needed to know more about your situation to aid coach his staff members improved & ideally prevent repeating the blunders made with my order. Daniel apologized for the faults and hold off his enterprise brought on and assured me he would get my order out the following day, which he did!
UPDATE: Monument arrived at out following this review and claimed they hardly ever obtained my e mail stating I been given weakened things and would love an exchange. They instantly presented numerous alternatives of which I picked to Trade damaged things for exact objects undamaged. They provided a return shipping and delivery label and now I acquired the new bars.
I'll constantly check out Monument Metals first when obtaining gold or silver. They also have good customer support. I've referred to as 2 times with questions. They were being company website very beneficial and nice. An overall good expertise.
Despite the fact that there are actually concerns with transport delays, Monument Metals has taken techniques to rectify the challenge when notified. Prospects praise the wonderful customer support provided by the corporate, especially when addressing issues not attributable to them.
Their premiums on almost everything have been way under another firms so not surprisingly they'd the very best prices on almost everything. My only complaint is the fact that I haven't got ample money to get every little thing I would like. Packaging is really a+ Frequently operating wonderful product sales on high quality goods. No will need to check these guys out check prices any more.
Monument Metals provides many different payment techniques and aggressive prices, which makes it an pleasing option for Those people keen on buying gold and silver. Within this area, they'll examine the various payment procedures available to prospects.
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Usually got quoted ship dates on pre-purchased things. I handle five bullion dealers, you're regularly the very best of your bunch.
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Giselle Sicle in particular has been very useful in running my transactions to my certain wants. I can't overstate how useful she continues to be to me on various situations. I will not likely go anyplace else.
Shoppers are drawn to Monument Metals mainly because of the terrific prices of its items in comparison to other coin shops and on line merchants. Payment techniques for example credit cards, checks/money orders, e-checks, find out wire transfers, and PayPal make transactions less difficult.